Daisy Jean FAQ
Here are so regularly asked questions we get from customers, all in one place!
How can I contact Daisy Jean?
The best way to contact us is to drop us an email at info@support.daisyjeandesigns.com
Where is Daisy Jean based?
Daisy Jean is an Australian company based out of Sydney.
When did Daisy Jean Start?
Daisy Jean was started in 2014, founded by our Founder and one of our Boss Babes Danielle, primarily selling floral hair clips. Since then, Daisy Jean has blossomed into a bright and fun acrylic jewellery company, fuelled by Danielle's own love of brooches.
Who makes Daisy Jean Products?
Daisy Jean is a small family based business. We have two owners: Danielle and Miyuu who both work on Daisy Jean full time across design, production and fulfillment. We also have a full time Wholesale manager and 2 additional staff who assist with production of our wonderful designs. We laser cut all our designs in house at Daisy Jean HQ
What are Daisy Jean Products Made from?
Daisy Jean products are made from laser cut acrylic, which we then paint and assemble in house at Daisy Jean.
Why is my order taking so long?
Unless you purchase at the time of release and manage to snap up some of the stock we had made, then all our designs are made to order. Certain collections, such as our Made 4 U earrings and our Evergreen collections are exclusively made to order. Please always refer to the listing for the expected turn around times on designs. If you'd prefer not to wait we always recommend checking our amazing stockists first.
I have a question about my order?
Have a question about a pre-existing order that isn't a custom? Drop us an email at info@support.daisyjeandesigns.com
Do you make customs?
We do indeed. You can find information on our customs here
Do you offer wholesale?
We do offer wholesale and are currently stocked worldwide. You can find our existing stockists here
If you'd like to become a stockist email us at wholesale@daisyjeandesigns.com or by going to our wholesale catalogue at https://daisyjeandesigns.faire.com and sign up.
Can you make me my own products for my own store?
We offer a unique custom wholesale program for resellers. For information email us at wholesale@daisyjeandesigns.com