Shipping & Fulfilment

Domestic shipping

**Typically Ships within 15-20 business days unless a lead time is stated within the listing, however due to demand at this time this may in fact be up to 30 business days**

 Standard Postage & Handling~ Free

Express* shipping & Handling ~ $12.85

All domestic orders will be provided with a tracking number.

Domestic post generally takes 2-5 business days, location depending.

*Please be aware Australia Post has recently changed its express shipping guidelines and not all areas are now covered by the express guarantee. To ensure you are covered for express purchase, check their post code listing here. Daisy Jean unfortunately cannot ensure parcels outside of these post codes are received the next day on express shipping.

 

International shipping

**Typically Ships within 15-20 business days unless a lead time is stated within the listing however due to demand at this time this may in fact be up to 30 business days**

International parcels will be shipped within 5-10 days of your order being placed. This excludes custom orders or orders which are Made to Order.

The rates and delivery times for international shipping are below:

All international parcels are shipped via DHL E-Commerce at a cost of $20 for orders under $35AUD. This service is fully tracked.

 

**Free shipping available on International orders $35.00AUD and over. Applied automatically at checkout.**

 Daisy Jean is not liable for any customs/GST/VAT charges incurred during the import of our products. These charges are at the expense of the customer. We are unable to change customs declarations to reflect an untrue purchase amount to reduce import tax 

Shipping Policy

 All parcels are packed with care to ensure your items arrive safely to you.

Daisy Jean Floral Designs takes responsibility for items damaged in transit but can not take responsibility for undelivered parcels. In the event a tracked parcel does not arrive, please notify us and we will follow it up with the delivery service to ensure it is located.

We thank our customers for their understanding on this matter.